The King’s Fund has published Organising care at the NHS front line: who is responsible?
The report looks at the reality of caring for acutely ill medical patients at the NHS front line and asks how care in hospitals can be improved. It comprises a series of essays by frontline clinicians, managers, quality improvement champions and patients, and provides detail about how clinical care is currently provided and how it could be improved.
The report highlights that providing safe and high-quality care for acutely ill medical patients has always been challenging but has become more so as the volume and complexity of work has increased. Amongst its recommendations is that there should be a much stronger focus on how care is organised on hospital wards and in clinics throughout the NHS and greater standardisation of care processes.
The full report can be downloaded here