This briefing looks at what the vanguards have been doing to improve the way people experience and interact with health and care services, and shares the lessons that other organisations and partnerships can take from the vanguards’ experiences | NHS Providers
This final briefing in the Learning from the new care models series highlights how the vanguards are improving the experiences of people using services and their families.
The briefing looks at the work of the vanguards in the following areas:
Coordinating care around peoples’ needs
Ensuring people receive high-quality care wherever they are
Specialist care closer to home
Reducing the need to travel
Directing people to the right care, faster
Supporting people to manage long-term conditions
Supporting people to develop self-confidence
Tailoring care for people with the greatest needs
Making access to urgent care as simple as possible
Promoting health and wellbeing among people and communities
Helping people connect
Supporting carers to stay well
Working with people to design services that work for them
One year on from the launch of the Developing People- Improving Care, this report highlights how leaders across health and social care have implemented the framework | NHS Improvement
In 2016, thirteen organisations from health, social care and local government came together to create the Developing People Improving Careframework, based on national and international research, and conversations held with people across the health and care system.
One year on, this publication highlights some of the work taking place, demonstrating the steps people are already taking to ensure systems of compassion, inclusion and improvement, are at the core of the health and care system. The report also sets out plans for the year ahead.
A more holistic or ‘joined-up’ systems approach to health and social care provision could help transform the way these essential services are delivered and address the needs of a changing patient population | Royal College of Physicians
This report explores how an engineering approach could be applied in health and social care to develop systems that meet the needs of patients, carers and NHS staff. It presents a framework to support ongoing work in service design and improvement in health and care. It found that more widespread application of a rigorous systems approach to health and care improvement, has the potential to have a transformative effect on health and care.
Leading Large Scale Change: A practical guide | NHS England Sustainable Improvement Team | NHS England Horizons Team
This guide from NHS England has been produced to help all those involved in seeking to achieve transformational change in complex health and care environments. This is a fully revised update of the original 2011 publication, responding to current health and care policy and practice, and introducing new concepts, tools and techniques to help deliver successful large scale change. It is relevant to all those involved in transformational change programmes such as Sustainability and Transformation Partnerships (STPs) and the development of new care models, and has relevance across public services.
The publication includes:
Updates on the leading transformational change models
The latest thinking from national and global improvement
experts and change leaders
New tools, techniques and tips to help effectively progress
large scale change programmes
Case studies and learning that will help leaders and
change agents in health and care and across public
Signposting to a host of new online resources including
videos, presentations and digital media links.
Scrutiny: the new assurance? A good governance discussion document. |The Good Governance Institute
As collaboration and partnership working need to become more streamlined, more strategic and more effective, organisations spending public monies should be constantly redefining their roles and responsibilities, searching for constant improvement. This paper looks at scrutiny across a number of organisations, as all four home nations are seeking better outcomes by the alignment of health, social care and other funders and providers.